Honest and trustworthy
I went in with a software issue on my laptop and was told they could have it fixed. Sadly they could not after trying for three days and when I went in to pay they told me that they only asked for payment when they fixed the problem at hand. And so by'n large they tried very hard to fix my computer, but it was just not 100 percent doable. So there was no charge. Otherwise they seem very competent and are very kind. New favorite computer repair man!